Customer Service should be #1

Posted by jenn_t74 on 1/18/2006

TMA was recommended by locals for our van being repaired before a trip-however if you arent a local be sure to have cash or a major credit card.. who you know is the way you get treated. Even though our funds were verified by the bank, we could not write a check because we lived out of town (15 miles). The shop refused allowing us to write a check. Our debit card will not allow us more than $500 a day. So a Wire Transfer was the only way we could pay. So after 7 1/2 hours and $1100 later we can finally go, without a friendly handshake. Customer Service goes a long ways these days- seems like people have forgotten that, even in small towns. Next time I will definately go elsewhere, get a better deal and the appreciation of being a customer,not a job (and a smile too)